Best Western Hotel Plaza - Naples

Piazza Principe Umberto I, 23, Naples, Italy, 80142  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Hotel Plaza - Naples

Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 18 per day

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Coffee/Tea in lobby

Restaurant buffet

Cafe

Lobby bar

Shuttle

Paid airport shuttle

Laundry

Self-service laundry

TV

Flat-screen TV

Overview

The traditional Best Western Plaza Hotel accommodates guests in a business area of Naples.

The hotel is situated close to Astronomical Observatory of Capodimonte, San Carlo Theatre in Naples and Teatro Augusteo, within walking distance to Garibaldi subway station. Guests will find Naples city center within a 30-minute walk from the property.

This hotel is placed in Naples Central district, known for a church, a museum and a cathedral.

5 minutes' drive from Capodichino airport and 10 minutes' walk to Naples Central train station.

Rooms

Non-smoking rooms feature a safe, climate control, a mini bar, free Wi-Fi and TV. Bathrooms come with a shower, a bathtub and a hairdryer.

Eat & Drink

There is a breakfast area for guests to enjoy their meal. The restaurant menu features local dishes. Guests can dine at the pizzeria Antico Forno delle Sfogliatelle Calde Fratelli Attanasio, which is about 100 meters away.

Services

Best Western Plaza Hotel offers an elevator, a safety deposit box and a designated smoking place as well as a conference room, a business centre and a microphone for business guests.

Relax

A play area and video games are offered for guests with children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible at a location nearby at EUR 18 per day.

Number of floors:   5.  Number of rooms:   57.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Locker room
  • Elevator
  • Hairdresser
  • Lobby
  • Multilingual staff

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Wedding services
  • Shoe shine service
  • Paid porterage

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Lobby bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area

Leisure facilities

  • Leisure/ TV room

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Central heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Towels
  • Bathrobe
  • Room toiletries
  • Toilet

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Best Western Hotel Plaza - Naples Naples location
Show big map »

Hotel Address:

Piazza Principe Umberto I, 23, Naples, Italy, 80142

Get directions
City Center
  • Naples
    1.3 mi
Airports
Train Stations
  • Naples central train station
    2000 ft
Underground stations
  • Garibaldi Metro Station
    1400 ft
  • Garibaldi
    1400 ft
Restaurants
  • Antico Forno delle Sfogliatelle Calde Fratelli Attanasio
    400 ft
  • Pulalli Wine Ba (cuisine: Italian)
    200 ft
Beaches
  • Lido Azzurro di Napoli
    1300 ft
  • Lido Gallo
    1300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    57

Hotel Awards

ItalianHOTEL AWARDSRecommendedNaplesBest Western Hotel Plaza

According to guest reviews, the hotel has been rated as
Best Family Hotels in Italy

Use Badge

Rooms and availability

Best Western Hotel Plaza photos Room
Twin Room
Bed type: 2 Single beds or Double bed or Double bed or Twin beds
Size: 390 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Standard|Standard + Breakfast

Room facilities
    Best Western Hotel Plaza photos Room
    Connecting Room
    Bed type: Double beds
    Size: 390 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Best Western Hotel Plaza photos Room
      King Room
      Bed type: King-size bed and Single bed or King-size bed
      Size: 195 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Best Western Hotel Plaza photos Room
        Standard Triple Room
        Bed type: Sleeping arrangements for 3 persons or Queen-size bed and Single bed
        Size: 195 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Standard|Standard Triple

        Room facilities
          Best Western Hotel Plaza photos Room
          Junior Suite
          Bed type: King-size bed
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          — Less information+ More information
          Room facilities
            Best Western Hotel Plaza photos Room
            Family Double Room
            Bed type: 2 Single beds
            Size: 195 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information

            Standard|Dbl, 1KING 2 SINGLE BEDS,2ADJRM,FAMROO,SNDPRF, FRWIFI ( None )

            Room facilities
              Best Western Hotel Plaza photos Room
              Family Two Room Twin Room
              Bed type: 2 Single beds
              Size: 195 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information
              Room facilities
                Family Triple Room
                Bed type: 2 Single beds
                Size: 195 sq. feet
                Check Prices
                — Less information+ More information

                Standard|Trp, 1KING 2 SINGLE BEDS,2ADJRM,FAMROO,SNDPRF, FRWIFI ( None )

                Best Western Hotel Plaza photos Room
                Superior Room
                Bed type: Double bed or Twin beds or King-size bed or 2 Single beds
                Size: 195 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information

                Double room

                Room facilities
                  Best Western Hotel Plaza photos Room
                  Superior King Room
                  Bed type: King-size bed and Single bed or King-size bed
                  Size: 195 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  Standard|Dbl, 1 KING 1 SINGLE,SUPER,SNDPRF,FRWIFI ( None )

                  Room facilities
                    Best Western Hotel Plaza photos Room
                    Superior Triple Room
                    Bed type: Sleeping arrangements for 3 persons or King-size bed and Single bed
                    Size: 195 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information

                    Superior|Superior Triple

                    Room facilities
                      Best Western Hotel Plaza photos Room
                      Deluxe Double Room
                      Bed type: 2 Single beds
                      Size: 195 sq. feet
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information

                      Deluxe|Dbl, 1KING 2 SINGLE BEDS,DELUXE,SNDPRF,FRWIFI ( None )

                      Room facilities

                        How to reach hotel

                        hotel Best Western Hotel Plaza - Naples Naples location
                        Show big map »

                        Hotel Address:

                        Piazza Principe Umberto I, 23, Naples, Italy, 80142

                        Get directions
                        City Center
                        • Naples
                          1.3 mi
                        Airports
                        Train Stations
                        • Naples central train station
                          2000 ft
                        Underground stations
                        • Garibaldi Metro Station
                          1400 ft
                        • Garibaldi
                          1400 ft
                        Restaurants
                        • Antico Forno delle Sfogliatelle Calde Fratelli Attanasio
                          400 ft
                        • Pulalli Wine Ba (cuisine: Italian)
                          200 ft
                        Beaches
                        • Lido Azzurro di Napoli
                          1300 ft
                        • Lido Gallo
                          1300 ft
                        Hotel information
                        • Check-in:
                          from  2 pm
                        • Check-out:
                          until  12 pm
                        • Number of floors:
                          5
                        • Number of rooms:
                          57

                        Hotel Awards

                        ItalianHOTEL AWARDSRecommendedNaplesBest Western Hotel Plaza

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Italy

                        Use Badge

                        Best Western Hotel Plaza Location

                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

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                        What's nearby

                        Tourist attractions

                        • Il Duomo - 2300 ft
                        • Spaccanapoli District - 4600 ft

                        Places of interest

                        • Naples Duomo - 2300 ft
                        • Naples Italy Prestige - 3300 ft
                        • Ospedale degli Incurabili - 3700 ft
                        • University of Naples Federico II - 4000 ft
                        • Accademia di Belle Arti di Napoli - 4600 ft

                        Train stations

                        • Naples Central Train Station - 1700 ft
                        • Naples central train station - 1700 ft

                        Convention centers

                        • Spaccanapoli Street - 3000 ft
                        • Piazza Bellini - 4600 ft

                        Monuments and Landmarks

                        • Duomo Napoli - 2300 ft
                        • San Lorenzo Maggiore - 3000 ft
                        • San Gregorio Armeno - 3000 ft
                        • Napoli Sotterranea - 3300 ft
                        • Piazza Cavour - 4000 ft
                        • Capodimonte Astronomical Observatory - 4600 ft

                        Historical sites

                        • Aquedotto Romano - 400 ft

                        Stadiums

                        • Centro Direzionale - 3300 ft

                        Theaters

                        • Stazione Napoli Centrale - 400 ft

                        Underground stations

                        • Garibaldi Metro Station - 1000 ft
                        • Garibaldi - 1000 ft
                        • Museo Metro Station - 4300 ft
                        • Museo - 4600 ft

                        Local attractions

                        • Gesu Nuovo Church - 1.0 mi
                          Piazza del Gesu Nuovo, Naples
                        • Museo Hernann Nitsch - 1.1 mi
                          Vico Lungo Pontecorvo 29/d, Naples
                        • Antico Bagno Stabilimento Balneare - 1.2 mi
                          Via Cristoforo Colombo 3, Vico Equense
                        • Museobottega della Tarsialignea - 1.0 mi
                          Via San Nicola, 28, Sorrento
                        • Fontana Del Nettuno - 1.2 mi
                          Via Medina 70, Naples

                        Near the hotel

                        • Lido Azzurro di Napoli - 1300 ft
                          Via Marconi, 36 A, Torre Annunziata
                        • Free Time Acquapark - 1800 ft
                          via Ex Alleati km 6.70, Giugliano in Campania
                        • Museo del Tesoro di San Gennaro - 2700 ft
                          via Duomo 149, Naples
                        • Quadreria dei Girolamini - 2700 ft
                          Ingresso via Duomo 142, Naples
                        • Lido Gallo - 1300 ft
                          Via Varcaturo, 3, Castel Volturno
                        • Pio Monte della Misericordia - 2300 ft
                          Via dei Tribunali 253, Naples
                        • Orto Botanico di Napoli - 2700 ft
                          Via Foria 223, Napoli, Marano di Napoli

                        Restaurants nearby

                        • Antico Forno delle Sfogliatelle Calde Fratelli Attanasio - 400 ft

                          Address: Vico Ferrovia 1/2/3/4
                          Phone: +39 (0)81 285675

                          71% likes this, based on 810 reviews

                        • Bar Del Sole - 100 ft

                          Address: P.za Umberto I , 3-4
                          Phone: +(39)0818798301

                          74% likes this, based on 14 reviews
                          Cuisine: Mediterranean

                        • Bar Tiberio - 200 ft

                          Address: Piazza Umberto 8
                          Phone: 081 8370268

                          Cuisine: Italian

                        • Pulalli Wine Ba - 200 ft

                          Address: 4 Piazza Umberto I
                          Phone: 39 081 837 4108

                          79% likes this, based on 216 reviews
                          Cuisine: Italian

                        • Fratelli La Bufala - 200 ft

                          Address: Corso Umberto I 40
                          Phone: +39 081 8308398

                          60% likes this, based on 67 reviews

                        Hotel information
                        • Check-in:
                          from  2 pm
                        • Check-out:
                          until  12 pm
                        • Number of floors:
                          5
                        • Number of rooms:
                          57

                        Hotel Awards

                        ItalianHOTEL AWARDSRecommendedNaplesBest Western Hotel Plaza

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Italy

                        Use Badge

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                        Best Western Hotel Plaza Reviews

                        Guest reviews are submitted by our customers after their stay at Best Western Hotel Plaza

                        Average guest rating

                        7.6out of 10
                        Fabulous
                        Based on 605 reviews

                        Rating by category:

                        Location
                        9.0
                        Rooms
                        9.0
                        Service
                        9.0
                        Value
                        9.0
                        Dining
                        9.0

                        Guest reviews

                        • Older travelers
                          8.2

                          The staff was superb. Always polite and within a little while they knew the room number and who we were. They were very attentive and helpful.

                          Naples is very busy and noisy. The hotel is very near the train station, which can be a good or bad thing with all the things normally found at a railway station. We were pleased not to have to trail our bags too far. The plaza outside the hotel was being re-laid, so it was a bit chaotic at the front.

                        • Group of friends
                          7.8

                          The room facility E.G. tea and coffee. Location

                          Not getting the facilities ready before arrival. You have to ask for it and it will come when they are ready, regardless of your immediate need

                        • Couple
                          9.6

                          The Hotel is excellently located, 3 minutes walking from the main train station and from the airport bus stop. The surrounding atmosphere is that of a train station with some "not so good looking guys" but, in fact, it is a quite safe place, with lots of people in the street at any hour, but also police vigilance. Despite the outside noise, our room, located in the first floor and facing the main street, was very quiet, with the double doors that gave access to a small veranda doing their soundproofing job perfectly. The bathroom was big, new and it was always very clean. Free Wi-Fi was available in all rooms and worked fine. The staff was always very nice and helpful.

                          In the Booked.net invoice it was mentioned that the rooms had "tea/coffee making facilities" which it is not true. The only not so good thing about this hotel was the breakfast. No fresh fruit salad was available. Only two qualities of bread available: small white breads and a loaf of bread. The loaf was always tough and hard to chew. The bread sometimes was not fresh. It would be an excellent hotel if it wasn't for the not so good breakfast part!

                        • Group of friends
                          5.8

                          Location

                          Room was too small, and the offer was twin or double room, we got one bed which was not sutible for 2 friends. So, specifay in offer twin rooms!

                        • Couple
                          5.4

                          Room was cheap, breakfast was good and enough.

                          Neighbourhood was poor, dirty and people around the hotel makes you feel unsafety.

                        • Single
                          8.8

                          Well located, nice breakfast...very good value for money.

                          For the price nothing wrong to say!

                        • Single
                          7.4

                          Helpful staff, comfortable and well-equipped room, good facilities. Good buffet continental breakfast in rooftop room. Convenient position in 'typical' old Naples, five minutes from Centrale Station and Airport bus stop. Good for visiting Pompei, Sorrento etc, and near Duomo Cathedrale.

                          Location away from 'classic and modern' Naples, museums and major shopping centre. But easy bus/tram/metro links. Like all major cities, zone near main station not good late at night! Best not for single female tourists?

                        • Older travelers
                          3.4

                          Staff and Hotel Tea & coffee in the rooms will be ideal and the staff needs more training in respect for race and colour with cultural differences. It was so bad that we had to check out the next day. We would never stay there again, as the staff were not in anyway helpful, the hotel looks more bice on the internet but not in reality, It will be nice if this can honestly be known by other proposed visitors , many thanks

                        • Group of friends
                          6.0

                          The location is very bad. The area is the most dangerous in Napoli.

                        • Older travelers
                          9.2

                          Good a/c, nice size shower, continental breakfast, very good. They will provide a face cloth, but you have to ask, not a usual for the Italian culture. Rooms clean and comfortable.

                          Location was what we needed, but Naples downtown is not clean, we were shocked, compared to Rome. The hair dryer works, but is very strange.

                        • Older travelers
                          7.8

                          The Staff were exceptionally good in all ways. The Hotel was clean and the breakfast good. We felt very safe and would like to thank the staff for that. THe position is great for Pompeii, etc with main line station. However Naples is not for us!!!!!!

                          The location was really quiet bad, Not Best Westerns fault at all. In fact the Police cleared the Square of vagrants very quickly and the cleaners appeared very quickly to bring the square to normality. The two Square prostitutes, always present, did not help your hotel business. Naples is not for us!!! I foiled two pick pockets and one attempted bag snatch! They got nothing! We have extensively travelled Europe. Naples is at the very bottom of our list and we will not visit it again.

                        • Couple
                          5.4

                          The staff.

                          The location is terrible. We booked the hotel for one night as we were flying out of Naples early the next morning and thought we'd spend our last day in Naples. Unfortunately after five minutes walking outside the hotel it very quickly became apparent it was not a nice area it is filthy dirty and we did not feel safe at all. After making a few enquiries we were advised not to walk in the area once it got dark, not to wear jewellery when leaving the hotel etc. Hotel fine budget hotel with nice staff but it would have to be picked up and moved to another location before we would set foot in it again.

                        • Older travelers
                          7.4

                          The Hotel is fine but be aware that the location can be visually challenging. As to be expected in Naples a lot of beggars and rubbish everywhere.

                        • Group of friends
                          9.2

                          The staff was very helpful and friendly. Their advice was directed to giving us a great time for the best price.The room had a perfect air conditioning on warm days. It's close to the railway station, subway and buses. I recommend this hotel.

                          For the benefit of the meek I should warn for the rather lively less fashionable neighbourhood. Fir me this has no impact on the quality of the hotel though. And anyway, this is Naples!

                        • Single
                          9.6

                          Nice room, good facilities, friendly staff, excellent breakfast, close both to the railway station and to the historical center!

                          The only weak point was the flea market close to the hotel, but anyway it only worked at certain hours and they cleaned the territory all the time!

                        How to reach hotel

                        hotel Best Western Hotel Plaza - Naples Naples location
                        Show big map »

                        Hotel Address:

                        Piazza Principe Umberto I, 23, Naples, Italy, 80142

                        Get directions
                        City Center
                        • Naples
                          1.3 mi
                        Airports
                        Train Stations
                        • Naples central train station
                          2000 ft
                        Underground stations
                        • Garibaldi Metro Station
                          1400 ft
                        • Garibaldi
                          1400 ft
                        Restaurants
                        • Antico Forno delle Sfogliatelle Calde Fratelli Attanasio
                          400 ft
                        • Pulalli Wine Ba (cuisine: Italian)
                          200 ft
                        Beaches
                        • Lido Azzurro di Napoli
                          1300 ft
                        • Lido Gallo
                          1300 ft
                        Hotel information
                        • Check-in:
                          from  2 pm
                        • Check-out:
                          until  12 pm
                        • Number of floors:
                          5
                        • Number of rooms:
                          57

                        Hotel Awards

                        ItalianHOTEL AWARDSRecommendedNaplesBest Western Hotel Plaza

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in Italy

                        Use Badge